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Use the form on the left to write a review about Glacier Point for Cats Pet Fountain products or to share your experience using your Glacier Point Pet Fountain with other visitors to the web site. ...Thank you.

Recently we had occasion to request feedback from our customers. Since these replies were sent in separately, please read them on our "Customers Write" page. You can also leave a Comment there.

Or you can just send an email to testimonials@glacierpointforcats.com. Messages we receive that way can be read on the Testimonials page.

One customer has chosen to write her review using a blog site. Check it out: -- http://petsjubileebox.blogspot.com/2010/08/poop-scoop-pet-water-fountains.html.

TIPS: Some of our reviews and customer comments contain great tips users have found for using our fountains.

 

Read reviews ...

In from Barry Fischer ... Dec. 15, 2011 ... for Glacier Point Basic Fountain
My cats always enjoyed fountains but we were never able to control the mold growth on the plastic models. Glacier Point to the rescue! It took a few days for them to get over their kitty suspicions but I'm seeing the refill bottle empty more quickly every few days. My male cat drinks openly and my females are sneaking drinks when they think we're not looking.

I also appreciate the simplicity and quality of the fountain design. It's easy to see that Barry is an engineer. No fluff and nonsense.

 

In from Amy Sikes ... Nov. 30, 2011 ... for Glacier Point Basic Fountain
I have been absolutely delighted with my Glacier Point fountain! It's just what I've been looking for after realizing that I would never be able to get my plastic Drinkwell fountains clean, no matter what I did to them. The water stays clean, even after a week of kitty drool! The ceramic is a snap to clean.

I noticed soon after I got my first Glacier Point fountain that my cats pretty much stopped drinking from their bowls and instead are drinking from the fountain. They clearly had stopped using the Drinkwells (probably because they were never really clean after the first week), but they LOVE the Glacier Point. In fact, as soon as I realized how much they loved the first one, I ordered a second one to replace my upstairs Drinkwell.

The fountains are absolutely silent, unless you want to turn the outflow to make more noise. Barry was wonderful about the bad pump I got with my first fountain and replaced it immediately.

I cannot recommend these fountains highly enough. Especially if your cats are on a dry-food diet, they need to drink a lot of water, and a Glacier Point will encourage them to do just that. (I'd suggest that you try to add wet food to their diet, but that's a whole other discussion!)

Thank you, Barry, for creating the product I'd been looking for for years!

 

In from Julie Smith ... Nov. 22, 2011 ... for Glacier Point Basic Fountain
WOW... love this fountain.. and so do my 20 rescued kitties! (actually w/ so many cats, I happily purchased TWO Basic Fountains, and probably will get one more).

After using those plastic things from the PetStores, it is a pleasure to use something w/such a simple design, SO easy to clean: WOW, no slimy cat saliva in all those nooks and crannies.. (so I dont have to buy a 'special cleaning kit' w/tiny brushes that didnt really clean well anyway!) just a lovely ceramic bowl, (very easy to clean) and the filter must be far superior, because I'm not even finding "saliva-slime" in the basin-- amazing with so many kitties using it!

I have observed that since I got Barry's fountain, more of the cats are using it, as opposed to only a few of them using the other two products I'd had in the past. AND they are drinking MORE water. (a real blessing: I've had to deal w/kitty kidney and bladder problems, so I know water consumption is crucial).

AND I love that the Glacier Point Fountain is NOT plastic.
For years I had used those 'other' pet water fountains, and always wished my cats did not have to drink from plastic. (I have never fed or watered cats from plastic dishes, even the four ferals near my workplace I've TNR'd and still feed/water daily-- feline acne is REAL (and yukky!), and I believe plastic dishes can and do cause it).

ALSO, Barry's fountain is so quiet, except for the trickle of the water (if we choose to adjust it that way). The motors on the two other brands I'd used would often rattle to the point I'd just unplug them.
Well, I wont continue to go 'on and on' (tho' I could!)...

Just to say THANKS, Barry, for loving cats and designing a product that proves it!
Went online looking for something better.. and thankfully, I found it!

PS: EXCELLENT Service! Barry has always been available to me for my 'weird questions', and the shipping was very prompt.

In from Chris Varner ... Sept. 1, 2011 ... for Glacier Point Perfect Pet Fountain
I've tried various cat fountains over the years. My cats enjoy them, but the plastic ones quickly become impossible to keep clean. Porcelain water bowel? Yes, please!

I've had my v90 for a couple months now. My cats, being experienced in the way of fountains, drank from it the very first day. I'm sure that they're drinking more now - they've always preferred cold water.

I would recommend these fountains to anyone. Extremely easy to clean, no crappy little plastic parts to break... cats love drinking from the fountain (I bought one for my girlfriend, so I'm speaking for 7 cats in total). Definitely the best fountain on the market!

In from Marty Mayer ... August 28, 2011 ... for Glacier Point Perfect Pet Fountain
The Perfect Pet Fountain is superior to any other fountain on the market. Considering our kitties have a long lifespan, protecting them from kidney disease is of the utmost importance. The fresh cooled water makes this a terrific choice for happy healthy cats. I found the customer service to be fantastic. Mr Farris was kind to answerall of my questions and being the inventor and owner, I was assured that the answers were correct! Thank you for helping me choose the best product on the market.

In from Kris Limont ... August 1, 2011 ... for Glacier Point Basic Fountain
For months my cat would only drink out of my bathroom sink. I got tired of the mess and she would not drink out of the bowl so I started doing research. the glacierpoint fountain is the only fountain I found that has a non-lead basin and a spout from which my cat can drink. It is not enough that the water is moving, she likes to drink from the stream. It took two days for her to get completely used to the fountain. She now drinks lots more water, sometimes she even drinks before eating! Plus I like the gentle sound it makes.

In from Jennifer Clark ... June 30, 2011 ... for Glacier Point Basic Fountain
I have been using the basic blue fountain since March of 2010 and we love it! It is very easy to maintain and clean. I have had no problems with the pump in all this time and I have 2 very messy cats who not only drink from it but like to play with the water in it and put toys in it and all that wonderful stuff that cats do! We also have 2 chihuahuas who use the fountain. I just noticed that there is a high capacity bowl available and we are going to take advantage of that since we are having to fill up the bowl every day! Barry, we can't thank you enough for such a great product!

In from Tim Johnson ... June 25, 2011 ... for Glacier Point Basic Fountain
Our Basic Fountain arrived early this week. It replaces an original model Drinkwell. The Glacier came in perfect condition, well packed, and assembly was as simple as advertised. Our two male cats, 19 and 5 years old, give it the sniff test before I added water. I let water sit in it for part of the day before turning on the pump so they wouldn't get spooked. I needn't have bothered. They were quite happy to drink from it. I've just ordered replacement filters and a couple of filter recharge kits. This promises to be a wonderful product.

I should add that Barry was quick to respond to my e-mail questions, and with clear, concise answers.

In from Michael Ryan ... June 7, 2011 ... for Glacier Point Basic Fountain
WOW, this is one heck of a good fountain. Well made for cat (and
Dog) owners who know that those cheap plastic fountains just won't cut it.
Not only is it perfect for my cats its perfect for me, less hassle as u can
keep extras bottles in the fridge (keeping cool water for ur cats is key
during hot summers). I have no complaints, only wish i had thought of
something this great. My 4 little buddies love it.

In from Polly ... May 29, 2011 ... for Glacier Point Basic Fountain
People like you get all the brains. I just get to say thank you for the answer.

In from Deborah Efron ... May 26, 2011 ... for Glacier Point Perfect Pet Fountain
I was one of Barry Farris's first customers, purchasing my first of two Perfect Pet Fountains back in January 2010. Barry provides outstanding customer service, going out of his way to fully provide complete and thorough instructions for setting up/maintaining these exceptional water fountains. My cats, especially my senior cats, immediately took to using these fountains, in particular my senior Siamese seems entranced by the flowing chilled water. I know their water consumption has increased substantially over that of their previous water bowls, an important consideration for geriatric cats who tend to be prone to kidney disease and urinary tract problems.

The fountains are very simple to clean weekly and monthly - in my case our first fountain's charcoal filter lasted a little over year before needing replacement. I decided to purchase a second Perfect Pet Fountain earlier this year - a new feline family member who needed to be sequestered at night (to prevent her eating the other cats' food - she has no concept that she is not entitled to all the cat food in our house or that her adopted "siblings" are entitled to their cat food) deserved to have a water fountain of her own (during the day all the cats have access to both fountains).

I have told all the cat people I know about these fountains - Barry is right, they do indeed solve all the problems posed by all the other water fountains currently available in the marketplace. The Perfect Pet Fountain was the only one without these issues. Barry keeps improving the fountains, which I did not think was possible!

In from Robbin Storo ... May 14, 2011 ... for Glacier Point Perfect Pet Fountain
When I received my new fountain, it was a cinch to put together after watching Barry's video. It worked perfectly for my cat who loved drinking right from the spout! :) After a while, the flow slowed to a trickle so I called Barry. I thought I would get a recording in the evening, but Barry answered. He was thorough in advising me to either purchase a carbon refill kit or a foam pump filter (which is slightly expensive) I decided to clean it myself and Barry is emailing a video. He reminds me of my dad who could build anything and believed in fixing things. I love that I can buy parts for my fountain!!

In from Claudia Salloom ... April 2, 2011 ... for Glacier Point Perfect Pet Fountain
No more waiting for the cat to get out of the toilet. Since we got the Perfect Pet Fountain, our diabetic cat now spends his time drinking out of that instead of the toilet. Much healthier for everyone! It's easy to clean and holds enough water for his needs -- close to a quart a day. Tried a couple of others, but water tastes bad in plastic and if the parts don't fit, it's hard to use it! Glad we found this one. Great customer service too!

In from Catharine ... February 12, 2011 ... for Glacier Point Basic Fountain
   Thanks, Barry!
   I bought the Basic Pet Fountain a couple of months ago for my 2 small Maltese dogs. I have had other pet fountains, and saw how much more water they would drink. But cleaning these other fountains was a nightmare with all the tiny brushes and parts that I had to dissemble and clean. And I never really could get them fully clean either. Your fountain is quick and simple to maintain. The water quality is so much better too. My dogs......and I love this fountain.
   And thanks for all your helpful hints on the phone. I can't believe you actually care enough to answer the phone yourself. Thanks for a great product and service.

In from Connie Mar ... February 6, 2011 ... for Glacier Point Perfect Pet Fountain
   Thank you so much for this wonderful product! Years ago we had a plastic fountain and one of our kitties developed feline acne along his jawline so we eliminated all plastic. When we were told our 3 cats have early indications of renal failure, we investigated ceramic fountains. After reading everything available online we contacted manufacturers for additional questions. Barry was the only person who gave us informative answers, and responded quickly when we left messages.
    My husband and I are engineers and we appreciate the quality construction, ease of set-up and cleaning/sterilization.
We also feel good that this fountain and its parts are made in America - not China! Barry's attention to detail and quality control ensures that there is no Lead in the glaze for the Ceramic basin. The fact he uses Medical/food grade parts is also very reassuring.
    We enjoy the sound of the water and all 3 of our cats love drinking the chilled fresh water.
    We are very satisfied with our Glacier Point ceramic fountain and Barry's customer service.

In from Maureen ... February 4, 2011 ... for Glacier Point Perfect Pet Fountain
   I have a 16 year old cat that has had trouble with frequent urinary tract infections. Needless to say it is very important that she has access to large amounts of fresh clean water. Before the Perfect Pet Fountain she would ignore the fresh water we put down for her preferring instead running water from the bathroom faucet. She was constantly at the bathroom sink "requesting" water. This required many a middle of the night "Mom I need a glass of water!" excursions. I was somewhat apprehensive when I purchased the Perfect Pet Fountain that she would ever completely give up her preference for drinking from a running faucet. I am happy to say from the first moment we turned it on she has NEVER wanted running water from the faucet again! She gets the water she needs (and likes) and I get to sleep! Thanks!

In from LaVila ... January 24, 2011 ... for Glacier Point Perfect Pet Fountain
   This is a fantastic fountain and I am just so thankful to have found it! It was a breeze to set up and my elderly cat took to it immediately! She is deaf so the noise of the fan didn't bother her. No more meowing and waking me up in the middle of the night because she wants chilled water from the bathroom faucet. She has serious health issues and being able to access fresh water any time of the day or night is going to be a huge benefit to her. Thanks, Barry, for making this fabulous quality product available to us!

In from Rachel ... December 29, 2010 ... for Glacier Point Basic Fountain
   My cat didn't drink much water. She frequently had urinary infections that resulted in my couch being used as a cat pan. I was at my wits end and considering trying to find a home for her on a farm where she couldn't urinate on a couch. My vet suggested a fountain to encourage her [to] drink more.
    Knowing what I know about plastics, I did not want to have my cat drinking out of plastic fountains. Ceramic was the only option for me.
    I love that extra water can be held in glass containers. I have not seen another ceramic fountain that offers this choice.
    I purchased a ceramic fountain from another company first. It was constantly filthy because all of the water was held in a very wide bowl with no cover to protect it and no container for extra water. It made it a pain to keep up with the cleaning. I returned it and began an internet search for a better product.
    I called Barry. He answered my questions and he has an excellent return policy. I purchased the basic fountain knowing I could upgrade it if I wanted. My cat is drinking more water and has not had an infection since.
    I recently called him with a question. He provided information and good service after the purchase too. You can't beat that!

In from Kristin ... December 21, 2010 ... for Glacier Point Perfect Pet Fountain
The fountain didn't end up being the right thing for me and my cats, but Barry was wonderful to work with and stands behind his product 100%

In from Mindy ... October 2, 2010 ... for Glacier Point IMS™ (Immune Support)
I wanted to write and tell you how wonderful the fountain is. I greatly appreciate all your patience and hard work that went into building it for me. I now have peace of mind that I am taking better care of my cat by getting rid of the Drinkwell and using your brilliantly designed fountain as my cat's water source. Thank you for helping me become a more responsible pet owner.

In from Diane B ... August 6, 2010 ... for Glacier Point Perfect Pet Fountain
   The Glacier Point Perfect Pet Fountain has been an answer to our prayers! Its ceramic and glass construction is ideal for keeping the unit clean and sanitary and affords ease for what little maintenance is required. The refrigerated filtration system is quiet and efficient and provides our dog and cat with a constant supply of cool, fresh water. Both of them took to their new fountain immediately.
Any concerns and questions we had prior to purchase were entertained courteously and professionally, both by email and telephone. Thanks to Barry for developing such a quality product that our "fur kids" love and eagerly use every day!

In from Antonia D ... July 7, 2010 ... for Glacier Point Basic Fountain
   This fountain is the best! The water stays fresh and clean longer, and the fountain is extremely easy to clean. Before buying the Sierra basic fountain, I tried 3 other fountains from competitors. I no longer use them. The plastic fountains were impossible to keep clean. Scrubbing off the slimy coating on all the plastic parts took forever-- there are so many little nooks and crannies where slime, bacteria etc. can hide and build up. And what is the point of filtering the water if it flows over slimy plastic on the way to the drinking spout?
    The Sierra fountain keeps the water cleaner, and it is a snap to clean. The adjustable arm works perfectly to control the flow and sound level. My cats love it. I like the cheerful sound of flowing water too.
   TIP: Since one of my youngsters likes to play with the water, I put the fountain on a small plastic tray to catch the splashes. Now he can play and the floor stays dry.

In from Regina Jank ... June 7, 2010 ... for Glacier Point Basic Fountain
   Finally, a cat fountain I can dismantle and fully clean! Bonus points for how much water it holds. It almost didn't work out because one of my cats has to mess with everything and pushed the water spout so that it was spilling out on to the floor. I solved this problem by using a couple zip ties basically tether the spout to the wooden carriage through two of the holes. Just a tip for those of you with nosy cats. Overall a great fountain, well worth the money, especially because you can come to this site and replace any of the parts if the need arises.

In from Julie Peters ... March 30, 2010 ... for Glacier Point Basic Fountain
   It is very easy to use. The noise is a louder humming, but not annoying. I mistakenly orderd the basic fountain because my older cat really likes his water colder. So I ordered a full Glacier fountain another one for the main one in the kitchen. I should have ordered the two full Glacier the first time but was nervous to see how it would work. My cats love it though.

 

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